PEARL BUSTIER

By placing an order with us, you are agreeing to the following terms and conditions.

 

We cannot be held accountable for buyers mistakes e.g. wrong postage option selected, you will be given the chance to double check your order at checkout. After you place your order we cannot amend any mistakes. We also cannot speed up delivery after the order has been placed if the incorrect postage option has been selected, if you have made a mistake, you can notify us by email at contact@edgylittlepieces.com as soon as possible. We cannot cancel an order that has been dispatched or is in transit, you will receieve an email to notify you that your order has been placed, if you do not receieve this email please notify us immediately so we can confirm whether or not this has gone through. We use Stripe Payments LTD and Paypal to ensure customer safety and customer details are not shared.

 

Once your order has been dispatched we cannot alter the address, if an order has been put through with an incorrect address, this is the customers responsibility and we cannot take fault. 

 

If you place an order and something is out of stock you will be notified by email with our deepest apologies and offered a full refund or the option to swap for another item, if the item is lower in price we can refund the difference, and if it is more expensive, the buyer will be required to make up the difference. 

 

We reserve the right to refuse any order

 

We do not under any circumstances offer refund or exchanges on swimwear items or earrings, this is for hygeine purposes and for the safety of other customers.

If an exchange is required for a non swimwear/jewellery item, the buyer is required to pay postage to us. (please obtain proof of postage when sending the item back to us) when the item is received and if checked over and deemed in resaleable condition, the buyer will be sent a code via email for the amount of the item returned (excluding postage) , please note that if you buy something on sale, you will recieve the sale amount in credit code. The buyer is required to re-pay postage. 

 

Images on our website are taken of the exact items sent out, we recommend checking our instagram page @edgylittlepieces for more images, what you see is what you get. Our images are of our own, on our paid models or paying customers and we do not permit use. Anyone found using our images without permission will be asked to remove immediately and matters may be taken further. 

 

We reserve the right to remove any offers and change prices of items at any given time, we do not have to honour any previous prices.

 

We are not responsible for any delivery delays out of our hands, in regards to next day delivery, the price is £7.30 if bought Friday after 4pm till Thursday before 4pm. If purchased Thursday after 4pm - Friday before 4pm with next day delivery, the delivery option MUST BE Saturday guaranteed delivery (£11.66), if the £7.30 option is purchased, we cannot guarantee Saturday delivery. Buyers will be emailed if we believe a postage mistake has been made and have till 4pm to reply before it is sent out with the postage option that has been paid for. 

 

Items must be returned in a resaleable condition. Before being sent out, items are checked over by staff to make sure they are in perfect condition and we are not responsible for any damage that may occur during delivery. Please be careful when trying on returnable items as any marks e.g. make up, fake tan, deodorants will mean that we cannot accept a return on the item and the item will be sent back to you. We reserve the rights to refuse any exchange or refund if the items are not returned in a saleable condition or are damaged.